Delayed Shipment Form Intake with CRM and Owner Notification

How it works

1. 1.A webhook node listens for POST requests on the path 'logistics-operations-delayed-shipment-monitor-form' using responseNode mode.
2. 2.A Set node copies the request body into an 'input' string field and stamps 'source' as 'Delayed Shipment Monitor'.
3. 3.An If node routes items where 'input' is not empty to the success branch, otherwise to the missing-fields branch.
4. 4.The success branch posts to a CRM-create endpoint, then to a notify-owner endpoint, and finally responds with {"status": "created"}.
5. 5.The failure branch responds immediately with {"status": "missing-fields"} without external calls.

Use cases

• Logging delayed shipment reports from an operations form into a CRM system.
• Alerting the shipment owner as soon as a valid delay report arrives.

Requirements

• Activate the workflow and expose the webhook URL from the n8n instance.
• Replace the placeholder api.example.com URLs and 'REPLACE_WITH_YOUR_VALUE' body values in both HTTP Request nodes.
• Configure generic HTTP credentials (genericCredentialType) on both HTTP Request nodes.
• Ensure the form posts to the exact webhook path with the payload in the request body.

Setup and testing in n8n

1. Send a POST to the webhook path with a non-empty body and confirm the response is {"status": "created"}.
2. Send a POST with an empty body and confirm the response is {"status": "missing-fields"}.
3. Inspect the execution log to verify each branch followed the expected node order.

Service Value

Ready-made workflow template for automation delivery and service execution.