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Terms & Conditions

Last updated: October 2026

Terms & Conditions — DROPIDEA

Last updated: March 2026

Welcome to the DROPIDEA (دروب أيديا) website. By using this website or any of our digital services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Definitions

  • "Company" or "We": Refers to DROPIDEA (دروب أيديا), a digital agency registered in the Hashemite Kingdom of Jordan.
  • "Client" or "You": Refers to any individual or entity that uses our services or visits our website.
  • "Services": Includes all digital services we provide, including website design, app development, visual identity design, SEO, AI chatbot solutions, social media management, voice recording, video and motion graphics production, translation services, digital marketing, maintenance, and content management.
  • "Website": Refers to dropidea.com and all its sub-pages.
  • "Project": Refers to any work or task agreed upon between the Company and the Client.

2. Acceptance of Terms

By using our website or requesting any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please do not use our services.

3. Services Offered

DROPIDEA offers the following digital services:

  1. Website design and development
  2. Mobile app development (iOS and Android)
  3. Visual identity and branding design
  4. Search Engine Optimization (SEO)
  5. AI solutions and chatbot development (Chatbot AI)
  6. Social media account management
  7. Voice recording and production
  8. Video and motion graphics production
  9. Professional translation services
  10. Digital marketing and ad campaign management
  11. Website and app maintenance
  12. Digital content management

The scope and details of each service are defined in the financial proposal or separate service contract agreed upon by both parties.

4. Client Responsibilities

The Client agrees to:

  • Provide all required information, materials, and content necessary for project execution in a timely manner.
  • Review deliverables and drafts and respond with feedback within the agreed-upon timeframe.
  • Ensure that all materials provided do not infringe on the intellectual property rights of any third party.
  • Adhere to the agreed-upon payment schedule.
  • Not use the services for any unlawful purpose or in violation of public morals.
  • Maintain the confidentiality of login credentials and passwords associated with their account.

5. Intellectual Property

5.1 Company Ownership

All intellectual property rights related to our website, including design, logos, text, graphics, and software, are owned by or licensed to DROPIDEA. No content from the website may be copied, reproduced, or distributed without prior written permission.

5.2 Deliverable Ownership

Ownership of final deliverables (designs, code, content) transfers to the Client upon receipt of full payment of the agreed amount, unless otherwise specified in the contract.

5.3 Portfolio Rights

DROPIDEA retains the right to display completed projects in its portfolio and marketing materials, unless the Client requests otherwise in writing.

6. Payment Terms

  • Service prices are determined in the financial proposal provided to the Client.
  • An advance payment of 50% is typically required before work begins on the project.
  • The remaining balance is due upon project completion and before final delivery.
  • All prices are in Jordanian Dinar (JOD) unless otherwise stated.
  • Payment delays exceeding 15 days past the due date may result in project suspension.
  • The Company reserves the right to charge a late fee of 1.5% per month on overdue amounts.

7. Timelines and Delivery

We are committed to agreed-upon timelines, subject to the following considerations:

  • Provided timelines are estimates and may change based on project scope and additional requirements.
  • Client delays in providing materials or responding to feedback may result in timeline extensions.
  • Additional modifications outside the original project scope may require extra time and cost.
  • The number of revision rounds is agreed upon in advance in the service contract.

8. Warranties and Indemnification

We provide the following warranties on our services:

  • A 30-day technical warranty after project delivery for fixing any programming bugs.
  • We guarantee that completed work will be professional and conform to agreed-upon specifications.
  • We do not guarantee specific results regarding SEO or digital marketing, as outcomes depend on multiple factors beyond our control.

9. Limitation of Liability

  • The website and services are provided "as is" without express or implied warranties regarding fitness for a particular purpose.
  • We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services.
  • We are not responsible for any losses resulting from service interruptions due to circumstances beyond our control (such as hosting or internet issues).
  • In all cases, our maximum liability is limited to the amount paid by the Client for the service in question.

10. Termination

The engagement may be terminated under the following circumstances:

  • By the Client: The Client may cancel the project at any time with written notice. Advance payments for work already completed are non-refundable.
  • By the Company: The Company reserves the right to terminate the engagement if the Client breaches payment terms or any provisions of this agreement.
  • By Mutual Agreement: Both parties may agree to terminate the engagement mutually with settlement of any outstanding amounts.

11. Force Majeure

Neither party shall be held liable for delays or failure to perform due to circumstances beyond reasonable control, including natural disasters, wars, pandemics, strikes, internet or power outages, or government decisions.

12. Confidentiality

Both parties agree to maintain the confidentiality of all business and technical information exchanged during and after the engagement. Neither party may disclose confidential information to any third party without prior written consent.

13. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan.

  • In the event of any dispute, both parties shall seek to resolve it amicably within 30 days.
  • If an amicable resolution is not possible, the dispute shall be referred to the competent courts in the Hashemite Kingdom of Jordan.

14. Amendments

DROPIDEA reserves the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page and become effective immediately upon publication. Your continued use of our services after modification constitutes acceptance of the new terms.

15. Contact Us

For any inquiries about these Terms and Conditions, please contact us:

For any inquiries

[email protected]
Contact Us