Communication
Route Mattermost alerts to Jira and PagerDuty
5 nodes
113
77
Webhook
Workflow Description
This automation receives messages from Mattermost via webhook, creates tickets in Jira, and escalates critical incidents to PagerDuty, ensuring issues are tracked and your on-call team is notified immediately.
How it works
- 1.Receive incoming message from Mattermost webhook
- 2.Extract and parse message content and metadata
- 3.Create new Jira issue with incident details
- 4.Send incident data to PagerDuty for alerting
Use cases
- Convert Mattermost error reports into trackable Jira issues
- Escalate critical team alerts directly from Mattermost to PagerDuty
Requirements
- Mattermost account with webhook permissions configured
- Jira account with issue creation permissions
- PagerDuty account with API integration enabled
Service Value
Ready-made workflow template for automation delivery and service execution.
Apps Used
Mattermost
Jira
Pager Duty
Details
Trigger
Webhook
Nodes
5
Apps
3
Views
113
Downloads
77
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (5)
Mattermost
Mattermost
Mattermost1
Mattermost
Jira
Jira
PagerDuty
Pager Duty
Webhook
Webhook