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Sales & CRM

Stalled request intake webhook with CRM record and owner notification

7 nodes 39 2 Webhook
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Workflow Description

A webhook-based intake flow that accepts POST form data, normalizes it into source and input fields, validates the input is present, then creates a CRM record and notifies the owner via placeholder HTTP endpoints before returning a JSON status. External URLs and body values are placeholders that must be configured.

How it works

  1. 1.Form Webhook receives POST requests on the configured path using responseNode mode
  2. 2.Normalize Form sets source to 'Stalled Request Monitor' and input to the request body
  3. 3.Required Fields checks that input is not empty
  4. 4.On success, Create CRM Record and Notify Owner POST to placeholder endpoints, then Respond OK returns created status
  5. 5.On failure, Respond Missing returns missing-fields status

Use cases

  • Intake channel for stalled request reports from internal tools
  • Forwarding validated form submissions into a CRM with owner alerts

Requirements

  • Activate the workflow so the webhook URL is reachable
  • Generic credentials configured for both HTTP request nodes
  • Replace api.example.com URLs and REPLACE_WITH_YOUR_VALUE body placeholders with real values

Setup and testing in n8n

  1. POST valid form data to the webhook path and confirm a created response
  2. POST an empty body and confirm a missing-fields response
  3. Inspect executions of the HTTP nodes to verify external calls were attempted

Service Value

Ready-made workflow template for automation delivery and service execution.

Apps Used

Webhook Set If HTTP Request

Details

Trigger Webhook
Nodes 7
Apps 4
Views 39
Downloads 2

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (7)

Form Webhook

Webhook

#1

Normalize Form

Set

#2

Required Fields

If

#3

Create CRM Record

HTTP Request

#4

Notify Owner

HTTP Request

#5

Respond OK

Webhook

#6

Respond Missing

Webhook

#7

Source and license

Sticky Note

#8
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