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Productivity

Manual Offline Triage: Detail, Duplicate & Priority Detection (ID-proof)

4 nodes 78 9 Manual trigger
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Read the execution path horizontally, with supporting AI nodes below. Layout changes affect this preview only; the download stays unchanged.

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Workflow Description

Start with manual or sample input, supporting normal, incomplete, and duplicates (even with same ID). Each request is checked for missing, empty, or malformed (wrong type) fields; duplicates are flagged by content, not just ID. Priority and notes explain results for all cases.

How it works

  1. 1.Execute workflow via Manual Trigger.
  2. 2.Enter/Edit requests in the code node: complete, normal duplicate, incomplete, same-content/same-ID duplicate, and bad-field examples.
  3. 3.Analyze node checks for missing/empty and malformed fields, and detects duplicates by normalized content, even if IDs match.
  4. 4.Each request in triage_report is marked with state, notes, and reason for priority.
  5. 5.Review results for internal handling or manual archiving.

Use cases

  • Manual triage and prioritization for offline service/support teams.
  • Detect duplicates robustly, even when request_ids are reused.
  • Flag malformed requests and always explain reasons for categorization.

Requirements

  • n8n Desktop or self-hosted instance.
  • Ability to input/edit JSON examples in a Code node.
  • JavaScript support in n8n Code Node.

Setup and testing in n8n

  1. Import the workflow into n8n.
  2. Run with Manual Trigger and check output for normal, duplicate, incomplete, same-content+ID duplicate, and malformed entries.
  3. Observe that the workflow marks the first identical record as complete, all subsequent (even with same ID) as duplicate.
  4. Set non-string/object fields; see that they produce incomplete/malformed note.
  5. Results in triage_report reflect status, error, and priority for every request.

Service Value

Ready-made workflow template for automation delivery and service execution.

Apps Used

Manual Trigger Code

Details

Trigger Manual trigger
Nodes 4
Apps 2
Views 78
Downloads 9

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (4)

Manual Trigger

Manual Trigger

#1

Sample Requests Input

Code

#2

NOTE: Sample Manual Input

Sticky Note

#3

Analyze & Triage Requests

Code

#4

NOTE: Analysis & Triage

Sticky Note

#5

Build Final Triaged Report

Code

#6

NOTE: Output & Distribution

Sticky Note

#7
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