Communication

Analyze emails with AI and create Jira tickets automatically

25 nodes 104 84 Automatic trigger
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Workflow Description

Monitors incoming emails from Gmail and Outlook, analyzes content using OpenAI to extract key information and priorities, then automatically creates corresponding Jira tickets with summarized notes and attachments for streamlined task management.

How it works

  1. 1.Monitor new emails from Gmail and Outlook accounts
  2. 2.Process email content through OpenAI to extract tasks and priority levels
  3. 3.Generate Jira tickets with AI-generated summaries and relevant metadata

Use cases

  • Convert customer inquiries and support emails into organized Jira tickets
  • Automatically prioritize and categorize incoming requests based on content analysis
  • Create auditable records of important emails transformed into trackable work items

Requirements

  • Active Gmail and/or Outlook accounts with application permissions enabled
  • OpenAI API key for intelligent email content analysis
  • Jira project with ticket creation permissions and configured workflows

Service Value

Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.

Apps Used

Gmail Outlook OpenAI Jira

Details

Trigger Automatic trigger
Nodes 25
Apps 4
Views 104
Downloads 84

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (25)

/

Gmail Trigger

Gmail

#1

Microsoft Outlook Trigger

Microsoft Outlook Trigger

#2

Screenshot HTML

HTTP Request

#3

Retrieve Screenshot

HTTP Request

#4

Set Outlook Variables

Set

#5

Set Gmail Variables

Set

#6

Retrieve Headers of Email

HTTP Request

#7

Format Headers

Code

#8

Analyze Email with ChatGPT

OpenAI

#9

Create Potentially Malicious Ticket

Jira

#10

Create Potentially Benign Ticket

Jira

#11

Rename Screenshot

Code

#12

Set Jira ID

Set

#13

Upload Screenshot of Email to Jira

Jira

#14

Upload Email Body to Jira

Jira

#15

Convert Email Body to File

Convert To File

#16

Set Email Variables

Set

#17

Rename Email Body Screenshot

Code

#18

Sticky Note2

Sticky Note

#19

Sticky Note

Sticky Note

#20

Sticky Note1

Sticky Note

#21

Sticky Note3

Sticky Note

#22

Sticky Note4

Sticky Note

#23

Check if Malicious

If

#24

Sticky Note5

Sticky Note

#25

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