Communication

Analyze Gmail Messages and Create Jira Tasks Automatically

25 nodes 268 122 Automatic trigger
Download

Workflow Description

This automation monitors incoming Gmail messages, analyzes them using OpenAI to extract requirements and priorities, then automatically creates Jira tickets with the analyzed summaries and details, transforming communications into organized tasks without manual data entry.

How it works

  1. 1.Receive new email message from Gmail inbox
  2. 2.Send message content to OpenAI for requirement and priority extraction
  3. 3.Create Jira ticket based on the analyzed content

Use cases

  • Convert customer requests received via email into structured development tasks
  • Process support reports and complaints via email while tracking them in project management system

Requirements

  • Active Gmail account with permission to read incoming messages
  • Valid OpenAI API key with access to language models
  • Jira account with permissions to create and manage tickets

Service Value

Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.

Apps Used

Gmail Outlook OpenAI Jira

Details

Trigger Automatic trigger
Nodes 25
Apps 4
Views 268
Downloads 122

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (25)

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Gmail Trigger

Gmail

#1

Microsoft Outlook Trigger

Microsoft Outlook Trigger

#2

Screenshot HTML

HTTP Request

#3

Retrieve Screenshot

HTTP Request

#4

Set Outlook Variables

Set

#5

Set Gmail Variables

Set

#6

Retrieve Headers of Email

HTTP Request

#7

Format Headers

Code

#8

Analyze Email with ChatGPT

OpenAI

#9

Create Potentially Malicious Ticket

Jira

#10

Create Potentially Benign Ticket

Jira

#11

Rename Screenshot

Code

#12

Set Jira ID

Set

#13

Upload Screenshot of Email to Jira

Jira

#14

Upload Email Body to Jira

Jira

#15

Convert Email Body to File

Convert To File

#16

Set Email Variables

Set

#17

Rename Email Body Screenshot

Code

#18

Sticky Note2

Sticky Note

#19

Sticky Note

Sticky Note

#20

Sticky Note1

Sticky Note

#21

Sticky Note3

Sticky Note

#22

Sticky Note4

Sticky Note

#23

Check if Malicious

If

#24

Sticky Note5

Sticky Note

#25