Communication
Classify contact form messages and save data automatically
14 nodes
340
168
Automatic trigger
Workflow Description
Automation that receives contact form submissions, classifies them using AI into categories like complaints and inquiries, sends automated email responses, and stores data in a spreadsheet for future reference and analysis.
How it works
- 1.Receive contact form data automatically when submitted
- 2.Analyze and classify message text using OpenAI
- 3.Send immediate email reply to the customer
- 4.Save message and classification to Google Sheets
- 5.Route messages by priority or category
Use cases
- Separate customer complaints from general inquiries automatically
- Create an organized record of all contact messages for review and reporting
Requirements
- Active OpenAI account for text classification
- Gmail or email service configured for automated responses
- Accessible Google Sheets file with write permissions
Service Value
Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.
Apps Used
Form Trigger
If
OpenAI
Email Send
Google Sheets
Details
Trigger
Automatic trigger
Nodes
14
Apps
5
Views
340
Downloads
168
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (14)
/
On form submission
Form Trigger
Text Classifier
If
OpenAI
OpenAI
Prod. Dep.
Email Send
Quote Dep.
Email Send
Gen. Dep.
Email Send
Order Dep.
Email Send
Other Dep.
Email Send
Quote DB
Google Sheets
Prod DB
Google Sheets
General DB
Google Sheets
Order DB
Google Sheets
Other DB
Google Sheets
Sticky Note
Sticky Note