Communication

Alert user in Slack about quarantined emails and create Jira ticket on opening

13 nodes 281 123 Webhook
Download

Workflow Description

Automated workflow that receives quarantined email notifications via webhook, sends instant alerts to the affected user in Slack, and automatically creates a Jira ticket when the email is opened, ensuring proper documentation and rapid response to potential security threats.

How it works

  1. 1.Receive quarantined email notification through webhook
  2. 2.Identify the recipient and email status
  3. 3.Send real-time alert to user in Slack channel
  4. 4.Check if email was opened by recipient
  5. 5.Create Jira ticket automatically upon opening

Use cases

  • Protect employees from suspicious and malicious emails
  • Document security incidents and track suspicious cases
  • Enable security team rapid response to potential threats

Requirements

  • Active Slack workspace with access to user channels or direct messages
  • Jira instance with permissions to create and manage tickets
  • Configured webhook receiving structured quarantined email data

Service Value

Ready-made workflow template for automation delivery and service execution.

Apps Used

Jira Slack

Details

Trigger Webhook
Nodes 13
Apps 2
Views 281
Downloads 123

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (13)

/

has email been opened?

If

#1

Receive Sublime Security Alert

Webhook

#2

Get message details in Sublime Security

HTTP Request

#3

Jira Software

Jira

#4

lookup slack user by email

HTTP Request

#5

user found?

If

#6

Sticky Note

Sticky Note

#7

Sticky Note3

Sticky Note

#8

Found, notify user

Slack

#9

Not Found, Do Nothing

No Op

#10

Sticky Note1

Sticky Note

#11

No, do nothing

No Op

#12

Yes, prep flaggedRules table

Code

#13