Analyze emails with AI and create Jira tickets automatically
Workflow Description
Workflow that monitors Gmail and Outlook inboxes, processes incoming messages through OpenAI to extract issues and priorities, then automatically creates corresponding tickets in Jira without manual intervention.
How it works
- 1.Monitor Gmail and Outlook for new incoming email messages
- 2.Process email content using OpenAI to identify topics and priority levels
- 3.Create Jira tickets with extracted details and analysis results
Use cases
- Convert customer complaints from email into organized development tasks
- Automatically categorize and process support requests by urgency
Requirements
- Active Gmail account with API access enabled
- OpenAI API key with appropriate permissions configured
- Jira project and account credentials for ticket creation
Service Value
Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.
Apps Used
Details
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (18)
Gmail Trigger
Gmail
Microsoft Outlook Trigger
Microsoft Outlook Trigger
Screenshot HTML
HTTP Request
Retrieve Screenshot
HTTP Request
Set Outlook Variables
Set
Set Gmail Variables
Set
Retrieve Headers of Email
HTTP Request
Format Headers
Code
Set Email Variables
Set
ChatGPT Analysis
OpenAI
Create Jira Ticket
Jira
Rename Screenshot
Code
Upload Screenshot of Email to Jira
Jira
Sticky Note
Sticky Note
Sticky Note1
Sticky Note
Sticky Note2
Sticky Note
Sticky Note3
Sticky Note
Sticky Note4
Sticky Note