Missed call follow-up webhook with CRM and owner notification
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Workflow Description
A webhook-based template that receives form submissions for missed call follow-ups, wraps the raw body into an input field, checks it is non-empty, and on success POSTs to two placeholder API endpoints (CRM record creation and owner notification) using generic credentials, then replies with a JSON status. Empty submissions receive a missing-fields response.
How it works
- 1.Form Webhook accepts POST requests on path healthcare-admin-missed-call-follow-up-monitor-form with response deferred to a response node.
- 2.Normalize Form sets source to the template name and copies the request body into an input string.
- 3.Required Fields branches on whether input is non-empty.
- 4.On success, Create CRM Record and Notify Owner POST a placeholder body with generic credential authentication to example.com URLs.
- 5.Respond OK returns {"status": "created"}; Respond Missing returns {"status": "missing-fields"}.
Use cases
- Capturing missed call follow-up requests from a patient or admin form in a healthcare setting.
- Creating a CRM record and alerting the responsible staff member for each submission.
Requirements
- Replace both placeholder api.example.com URLs and REPLACE_WITH_YOUR_VALUE body values with a real CRM and notification API.
- Configure generic credential type authentication on both HTTP Request nodes.
- Activate the workflow so the webhook path becomes reachable.
- Note the validation only checks that the whole body is non-empty, not specific fields.
Setup and testing in n8n
- POST a request with a non-empty body and expect {"status": "created"}.
- POST a request with an empty body and expect {"status": "missing-fields"}.
- Confirm requests reach the real endpoints after URL replacement.
Service Value
Ready-made workflow template for automation delivery and service execution.
Apps Used
Details
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (7)
Form Webhook
Webhook
Normalize Form
Set
Required Fields
If
Create CRM Record
HTTP Request
Notify Owner
HTTP Request
Respond OK
Webhook
Respond Missing
Webhook
Source and license
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