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Sales & CRM

Missed call follow-up webhook with CRM and owner notification

7 nodes 8 0 Webhook
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Workflow Description

A webhook-based template that receives form submissions for missed call follow-ups, wraps the raw body into an input field, checks it is non-empty, and on success POSTs to two placeholder API endpoints (CRM record creation and owner notification) using generic credentials, then replies with a JSON status. Empty submissions receive a missing-fields response.

How it works

  1. 1.Form Webhook accepts POST requests on path healthcare-admin-missed-call-follow-up-monitor-form with response deferred to a response node.
  2. 2.Normalize Form sets source to the template name and copies the request body into an input string.
  3. 3.Required Fields branches on whether input is non-empty.
  4. 4.On success, Create CRM Record and Notify Owner POST a placeholder body with generic credential authentication to example.com URLs.
  5. 5.Respond OK returns {"status": "created"}; Respond Missing returns {"status": "missing-fields"}.

Use cases

  • Capturing missed call follow-up requests from a patient or admin form in a healthcare setting.
  • Creating a CRM record and alerting the responsible staff member for each submission.

Requirements

  • Replace both placeholder api.example.com URLs and REPLACE_WITH_YOUR_VALUE body values with a real CRM and notification API.
  • Configure generic credential type authentication on both HTTP Request nodes.
  • Activate the workflow so the webhook path becomes reachable.
  • Note the validation only checks that the whole body is non-empty, not specific fields.

Setup and testing in n8n

  1. POST a request with a non-empty body and expect {"status": "created"}.
  2. POST a request with an empty body and expect {"status": "missing-fields"}.
  3. Confirm requests reach the real endpoints after URL replacement.

Service Value

Ready-made workflow template for automation delivery and service execution.

Apps Used

Webhook Set If HTTP Request

Details

Trigger Webhook
Nodes 7
Apps 4
Views 8
Downloads 0

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (7)

Form Webhook

Webhook

#1

Normalize Form

Set

#2

Required Fields

If

#3

Create CRM Record

HTTP Request

#4

Notify Owner

HTTP Request

#5

Respond OK

Webhook

#6

Respond Missing

Webhook

#7

Source and license

Sticky Note

#8
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