Low Activity Form Webhook with CRM Creation

How it works

1. 1.The Form Webhook node accepts POST requests at the configured path and defers the response to a Respond to Webhook node.
2. 2.The Normalize Form node sets source to 'Low Activity Monitor' and extracts input from the request body.
3. 3.The Required Fields IF node routes non-empty input to the success path and empty input to the error path.
4. 4.The Create CRM Record node posts a placeholder body to a sample API endpoint using generic credentials.
5. 5.The Notify Owner node posts a second request, then Respond OK returns {"status": "created"}, while Respond Missing returns {"status": "missing-fields"}.

Use cases

• Logging low-activity customer follow-ups into a CRM from a web form.
• Collecting customer success form submissions with owner notifications.
• A starter template to extend with field validation and webhook responses.

Requirements

• Replace the api.example.com URLs and placeholder body values with real endpoints and payloads.
• Configure genericCredentialType credentials for both HTTP Request nodes.
• Activate the workflow manually, since it is currently inactive (active: false).
• Know the webhook path to point the external form at the correct URL.

Setup and testing in n8n

1. Send a POST request without input and confirm the missing-fields response.
2. Send a POST request with an input body and verify both HTTP requests execute in order.
3. Review the n8n execution log to confirm which branch ran for each case.

Service Value

Ready-made workflow template for automation delivery and service execution.