Communication

Forward Twilio Messages to Mattermost Channels

3 nodes 285 127 Automatic trigger
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Workflow Description

Automation that captures incoming Twilio SMS and messaging, then instantly posts them to designated Mattermost channels. Unifies customer communications and team notifications in one centralized workspace.

How it works

  1. 1.Receive incoming SMS or messaging notification from Twilio
  2. 2.Extract message content and sender details
  3. 3.Post formatted message to target Mattermost channel

Use cases

  • Route customer support inquiries from Twilio directly to your Mattermost support team
  • Centralize multi-channel SMS alerts in a single Mattermost workspace
  • Create a unified view of customer interactions across channels

Requirements

  • Active Twilio account with configured phone number
  • Mattermost server with channel posting permissions
  • Valid API credentials for both services

Service Value

Ready-made workflow template for automation delivery and service execution.

Apps Used

Twilio Mattermost

Details

Trigger Automatic trigger
Nodes 3
Apps 2
Views 285
Downloads 127

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (3)

Twilio

Set

#1

Mattermost

Mattermost

#2

Error Trigger

Error Trigger

#3

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