IT AI - Chat with your knowledge base
Workflow Description
An automation template that builds an intelligent agent answering team inquiries from an internal knowledge base, maintaining conversation context and delivering responses via Slack in real time without manual intervention.
How it works
- 1.Receive query through webhook and convert it into a processing request
- 2.Load relevant knowledge from memory buffer and merge with previous conversation context
- 3.Send request to OpenAI model with attached options and knowledge base
- 4.Evaluate response and determine if additional action is required
- 5.Publish the answer to the designated Slack channel
Use cases
- Instant answers to recurring technical questions from team members
- Unified documentation and standardized responses to common inquiries across one platform
Requirements
- Valid OpenAI API key with sufficient permissions
- Slack connection settings and dedicated channel configured for response delivery
Service Value
Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.
Apps Used
Details
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (20)
Verify Webhook
Webhook
OpenAI Chat Model
OpenAI
No Operation, do nothing
No Op
Window Buffer Memory
Memory Buffer Window
Check if Bot
If
Send Initial Message
Slack
Delete Initial Message
Slack
Send Message
Slack
Sticky Note
Sticky Note
Sticky Note1
Sticky Note
Sticky Note2
Sticky Note
Sticky Note3
Sticky Note
Sticky Note4
Sticky Note
Sticky Note5
Sticky Note
Sticky Note6
Sticky Note
Sticky Note7
Sticky Note
Sticky Note8
Sticky Note
Receive DMs
Webhook
Call Confluence Workflow Tool
Tool Workflow
AI Agent
Agent