Web Automation
Analyze Comment Sentiment and Alert Mattermost Channels
5 nodes
423
157
Automatic trigger
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Workflow Description
Automates Typeform responses by analyzing comment sentiment using Google Cloud Natural Language API, then sends sentiment-based alerts to Mattermost channels. Enables real-time team notifications for negative or positive customer feedback without manual processing.
How it works
- 1.Receive new comment submission from Typeform
- 2.Analyze sentiment using Google Cloud Natural Language
- 3.Evaluate confidence score and sentiment magnitude
- 4.Send categorized message to Mattermost channel
Use cases
- Monitor customer feedback automatically and flag negative sentiments for immediate team response
- Route survey responses to channels based on emotion detection for faster resolution
Requirements
- Active Typeform account with survey form linked to trigger
- Google Cloud Natural Language API credentials and project setup
- Mattermost workspace access with channel webhook or token
Service Value
Ready-made workflow template for automation delivery and service execution.
Apps Used
Typeform Trigger
Google Cloud Natural Language
If
Mattermost
No Op
Details
Trigger
Automatic trigger
Nodes
5
Apps
5
Views
423
Downloads
157
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (5)
Typeform Trigger
Set
Google Cloud Natural Language
Google Cloud Natural Language
IF
If
Mattermost
Mattermost
NoOp
No Op
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