Web Automation

Analyze Comment Sentiment and Alert Mattermost Channels

5 nodes 300 144 Automatic trigger
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Workflow Description

Automates Typeform responses by analyzing comment sentiment using Google Cloud Natural Language API, then sends sentiment-based alerts to Mattermost channels. Enables real-time team notifications for negative or positive customer feedback without manual processing.

How it works

  1. 1.Receive new comment submission from Typeform
  2. 2.Analyze sentiment using Google Cloud Natural Language
  3. 3.Evaluate confidence score and sentiment magnitude
  4. 4.Send categorized message to Mattermost channel

Use cases

  • Monitor customer feedback automatically and flag negative sentiments for immediate team response
  • Route survey responses to channels based on emotion detection for faster resolution

Requirements

  • Active Typeform account with survey form linked to trigger
  • Google Cloud Natural Language API credentials and project setup
  • Mattermost workspace access with channel webhook or token

Service Value

Ready-made workflow template for automation delivery and service execution.

Apps Used

Typeform Trigger Google Cloud Natural Language Mattermost

Details

Trigger Automatic trigger
Nodes 5
Apps 3
Views 300
Downloads 144

How to Use

  1. 1.Click "Download Template"
  2. 2.Open your n8n dashboard
  3. 3.Go to Workflows > Import from File
  4. 4.Select downloaded file and configure credentials

Nodes Used (5)

Typeform Trigger

Set

#1

Google Cloud Natural Language

Google Cloud Natural Language

#2

IF

If

#3

Mattermost

Mattermost

#4

NoOp

No Op

#5