Developer & DevOps
Connect Jira with PagerDuty andMattermost
14 nodes
199
120
Webhook
Workflow Description
Automation template connecting Jira with PagerDuty and Mattermost for incident management. Receives alerts from Jira via webhook, creates or updates incidents in PagerDuty, and posts real-time notifications to Mattermost channels to keep teams informed.
How it works
- 1.Receive event payloads from Jira through webhook trigger
- 2.Extract and parse issue details from the incoming payload
- 3.Create or update incident in PagerDuty based on severity
- 4.Send formatted notifications to designated Mattermost channels
Use cases
- Alert DevOps team immediately when critical Jira issues are created
- Maintain synchronized incident tracking across multiple platforms
- Automatically log incident history and resolution status in Mattermost
Requirements
- Active Jira account with webhook creation permissions
- Valid API keys or authentication tokens for PagerDuty and Mattermost
- Organized Mattermost team with dedicated alert channels configured
Service Value
Ready-made workflow template for automation delivery and service execution.
Apps Used
Jira
Pager Duty
Mattermost
Details
Trigger
Webhook
Nodes
14
Apps
3
Views
199
Downloads
120
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (14)
/
Ack
Webhook
Resolve
Webhook
Webhook
Webhook
Jira1
Jira
Jira2
Jira
PagerDuty1
Pager Duty
PagerDuty2
Pager Duty
Mattermost5
Mattermost
Mattermost6
Mattermost
Mattermost4
Mattermost
Mattermost3
Mattermost
Mattermost2
Mattermost
Mattermost1
Mattermost
Mattermost7
Mattermost