Receive requests via webhook and generate intelligent responses
Workflow Description
An automated workflow that captures incoming requests through a webhook, processes them using an AI agent powered by OpenAI, records data in Google Sheets, creates detailed documents in Google Docs, and sends confirmation notifications via Outlook.
How it works
- 1.Receive request through webhook and pass it to the intelligent agent
- 2.Process the request with OpenAI and generate an appropriate response
- 3.Record data and results in Google Sheets
- 4.Create a detailed document in Google Docs
- 5.Send confirmation notification via Outlook
Use cases
- Automate customer inquiry responses from multiple sources in real time
- Generate comprehensive reports with automatic Google Docs documentation
- Streamline team communication between sales and support via Outlook alerts
Requirements
- Valid OpenAI API key
- Google account with access permissions to Sheets and Docs
- Active Outlook email account for sending notifications
- Defined webhook endpoint in the external application
Service Value
Ideal as a smart automation service combining integrations and AI to produce ready-to-use results.
Apps Used
Details
How to Use
- 1.Click "Download Template"
- 2.Open your n8n dashboard
- 3.Go to Workflows > Import from File
- 4.Select downloaded file and configure credentials
Nodes Used (27)
Customer Lead AI Agent
Agent
OpenAI Chat Model
OpenAI
Abbriviations
Google Sheets Tool
Lead Body
Set
Source Website and Status Open
If
Microsoft Outlook
Microsoft Outlook
Email Body Text Generated by AI
Set
Fields for Outlook
Code
Email Body for Outlook
Code
Inquiry has Notes
If
Inquiry is Valid?
If
Company Profile
Google Docs Tool
Company Policies
Google Docs Tool
Company Contact Database
Google Sheets Tool
Sticky Note4
Sticky Note
Sticky Note6
Sticky Note
Sticky Note
Sticky Note
Sticky Note2
Sticky Note
Sticky Note7
Sticky Note
Sticky Note12
Sticky Note
Sticky Note13
Sticky Note
Sticky Note14
Sticky Note
Sticky Note11
Sticky Note
Sticky Note16
Sticky Note
Get Lead Data from ERPNext
HTTP Request
Sticky Note10
Sticky Note
Webhook
Webhook